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Frequently Asked Questions (FAQ)
Your Questions Answered About Custom PLC Cabinets, ATEX Panels & Global Delivery
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Are you a manufacturer or a trading company?Answer: We are a direct manufacturer based in Dongguan, China, with over 30 years of experience. Our facility specializes in the design, fabrication, and electrical integration of custom PLC control cabinets, ATEX-rated control panels, and auxiliary console systems. We serve clients across industries such as automation, oil & gas, renewable energy, utilities, smart buildings, and industrial equipment manufacturing.
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What materials do you use in your control panels and enclosures?Answer: We fabricate enclosures using high-quality industrial materials including: Stainless Steel (304/316) Cold-Rolled and Hot-Rolled Carbon Steel Anodized Aluminum Powder-coated finishes for corrosion resistance We also offer explosion-proof housings, IP66/IP68 enclosures, and specialty materials upon request.
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What services do you provide beyond manufacturing?Answer: We offer full turnkey solutions, including: Engineering design support (CAD/SolidWorks) Sheet metal fabrication Complete electrical integration (wiring, busbars, labeling) ATEX/IECEx panel assembly Prototyping & batch production International logistics, documentation, and after-sales support
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What is your minimum order quantity (MOQ)?Answer: We are a fully custom manufacturing facility and do not require a minimum order quantity. Whether you need a single sample panel or a full production series, we’re happy to help.
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Can you accept small or prototype orders?Answer: Yes. We support pilot production, mockups, and small-batch fabrication. This helps clients validate their designs before mass production and is especially useful for overseas rollouts or new product development.
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What are your main export markets?Answer: We serve over 50 countries, with primary markets in: North America (U.S., Canada) Europe (Germany, UK, France, etc.) Middle East (UAE, Saudi Arabia, etc.) Asia-Pacific (Singapore, Japan, Southeast Asia) We offer multilingual support in English, Mandarin, and Cantonese.
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Do you offer a prototyping or mockup service?Answer: Yes. We provide rapid prototyping based on your 2D/3D drawings (DWG, STEP, SolidWorks). This ensures proper fitting and integration of your PLC modules, terminal blocks, and HMI interfaces before moving into full-scale production.
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What is your typical lead time?Answer: Our standard lead time is around 30 working days after final order confirmation, depending on project scope. We also support urgent projects with accelerated schedules upon request.
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What sets your company apart from others?Answer: Our strength lies in high-precision fabrication and global-standard electrical integration. We offer: Full in-house production Compliance with CE, UL, RoHS, IP66/IP68, and ATEX standards Advanced equipment and ISO 9001:2015 quality control Expert project management and responsive communication
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Do you accept OEM or customized designs?Answer: Absolutely. We specialize in OEM projects and tailor our enclosures to fit your layout, brand preferences, and technical requirements. Custom labeling and finish options are available.
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What are your accepted payment terms?Answer: We accept T/T (wire transfer) and PayPal. Payment terms can be discussed based on order size and client location.
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Do you offer after-sales service or warranty?Answer: Yes. All products come with a one-year warranty covering material and workmanship defects. We also provide installation guidance, wiring diagrams, and remote technical support for international clients.
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